Reference

Terms and Conditions That Apply to Your lemon888 Account

These terms set out what you agree to when you open and use a lemon888 account — covering deposits through DANA, OVO, or GoPay, how we handle your wallet, and what happens when you contact support.

Account eligibility applies where local law permitsCovers DANA, OVO, GoPay wallet useApplies from the moment your account is activeSubject to change with notice

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HOW WE MANAGE THIS

Account Security and Policy Handling at lemon888

These terms are enforced consistently across every account. We apply the same rules whether you deposit via OVO, GoPay, or DANA — no special conditions apply based on your wallet choice. We keep a transaction record for every confirmed deposit and withdrawal, and that record is what we reference when a dispute is raised. Your account credentials are protected through standard security practices including verified login steps. If you need to request a change to your account details, you do that through the account settings panel, not through chat.

Data Retention

We retain your account transaction data for as long as your account is active and for a period after closure, in line with applicable legal requirements for your region.

Account Security

Your account is protected through a verified login process. If you suspect unauthorised access, contact support immediately and we will lock the account while we review it.

Requesting Changes

Account detail changes — including registered wallet numbers for DANA, OVO, or GoPay — must be submitted through the account settings panel and verified before they take effect.

Policy Updates

When we update these terms, the new version is posted here and a notification is sent to your registered account. The date of the latest revision is shown at the bottom of this page.

What These Terms Actually Cover

lemon888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on lemon888, you confirm that you have read these terms and that you meet the eligibility conditions for your region. All activity on the platform — including deposits made via DANA, OVO, or GoPay, game rounds across our slots and live casino,

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and any withdrawal requests you submit — is governed by these terms. We may update these terms when required. When we do, we will notify you through your registered account. Continued use of the account after a notice is sent means you accept the updated version.
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Certain features, payment methods, or game categories may not be available depending on where you access the platform. If your region restricts access under local law, some services will be limited or unavailable entirely. Your account wallet reflects only transactions that have been verified and confirmed
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on our end. We do not recognise transfers that bypass our stated deposit flow — for example, sending funds to an unconfirmed account number not shown in your deposit screen. All disputes must be raised through our support channel, and we will review them against the
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transaction record we hold. These terms sit alongside any specific promotion conditions that apply to your account at the time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about your account, our support team can walk you through it. Whether your question is about a DANA deposit that needs clarifying, a withdrawal condition you want confirmed, or a specific clause in these terms, we are reachable through the channels below. Players in Semarang and across Indonesia can use the same contact paths.

Live Chat Start a chat session directly from your account dashboard. Our team handles terms queries, wallet disputes, and account condition questions through this channel.

Email Support Send a written query to our support address for anything requiring a detailed response — including terms clarification, account review requests, or dispute documentation.

Account Help Center Your account panel includes a help section where common terms questions are answered. Check there first for quick answers about wallet rules and deposit conditions.

Common Questions About Our Terms and Conditions

These are the questions we hear most often about how these terms work, what they cover, and what to do when something on your account needs reviewing. Each answer reflects the actual policy we apply.

These terms apply from the moment your account is created and remain in effect for as long as the account exists, including any period after you stop playing but before the account is closed.

If you disagree with any part of these terms, do not continue using the account. Reach out to support through live chat or email to discuss your concern before taking further action.

Yes. All wallet transactions — including deposits and withdrawals via DANA, OVO, and GoPay — are governed by these terms. Only transfers made through the deposit screen shown in your account are recognised.

We send a notification to your registered account when terms are updated. You can also check the revision date at the bottom of this page to see when it was last changed.

Yes. Contact support through live chat or email and request your transaction record. We will provide the details we hold for your account, covering confirmed deposits and withdrawals.

Raise it with our support team as soon as you notice it. We will check the transaction record on our end and respond with what we find. DANA, OVO, and GoPay transfers leave a reference we can verify against.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoGoal Quick Arena InfoLemon888 Glossary InfoFAQ

Terms and Conditions That Apply to Your lemon888 Account

Account Security and Policy Handling at lemon888

Data Retention

Account Security

Requesting Changes

Policy Updates

How to Reach Us About These Terms

Common Questions About Our Terms and Conditions

01 When do these terms apply to my account?

02 What happens if I disagree with a term or condition?

03 Do these terms cover my DANA, OVO, and GoPay deposits?

04 How will I know if the terms have been updated?

05 Can I request a copy of my account transaction history?

06 What do I do if I think there is an error in my account wallet?

Terms & Conditions

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